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Birds + Pet Services

  • Silymarin is an over-the-counter nutritional supplement that is used off-label and is given by mouth to treat liver and cancer conditions. Give as directed. Side effects are uncommon but may include vomiting or diarrhea. Do not use it in pets that are allergic to it. If a negative reaction occurs, please call the veterinary office.

  • Telemedicine is the act of practicing medicine from a distance and your appointment will be conducted by a licensed veterinarian. Before your appointment, gather information on your pet’s history and your current concern. Look at a calendar and write down a timeline of your pet’s problems. Be prepared to answer questions that you would normally be asked at an in-person appointment. Write notes to help you remember everything. Most telemedicine appointments involve the use of some type of video chat. Conduct your visit in a quiet area with good lighting and have your pet with you before the call starts. Not all concerns can be addressed through telemedicine. If your veterinarian is unable to arrive at a diagnosis via telemedicine, he or she can help you determine the next step for your pet to ensure that he or she receives optimal care.

  • Having your pet properly prepared for a blood test helps to ensure that the results are as accurate and reliable as possible. Preparation for these two types of tests is slightly different. Your veterinarian will give you specific instructions before your appointment. It is important that you follow these instructions exactly to ensure accurate test results.

  • Pyrantel pamoate is given by mouth and is used on and off label to treat intestinal parasites in many species. Give as directed. Side effects are uncommon but may include stomach upset, such as vomiting or diarrhea. Do not use in pets that are allergic to it. If a negative reaction occurs, call your veterinarian.

  • Do you have medications stored in the bathroom cabinet, kitchen drawer, and pantry shelf? Are random bottles haphazardly tossed into the “pharmacy”? Medications are meant to help us and our pets, but they can do more harm than good if stored or administered incorrectly. You can protect your family and pets by safely handling and disposing of medications.

  • Telehealth is a broad term that refers to the use of telecommunications to provide health-related services. Telehealth services can be delivered by a variety of methods including telephone, text messaging, internet chat, and videoconferencing. Teletriage is the act of performing triage remotely, via telephone or internet and helps determine the urgency of your pet’s medical concern. Telemedicine refers to the practice of medicine at a distance. In the context of veterinary medicine, telemedicine refers to a veterinarian formulating a diagnosis and treatment plan for your pet without an in-person examination. Telemedicine is typically only permitted within the context of an existing Veterinarian-Client-Patient Relationship. Given the current COVID-19 pandemic and social/physical distancing requirements however, some federal and local governments have relaxed the requirements surrounding telemedicine.

  • Telemedicine is defined as the act of practicing medicine at a distance. Telemedicine can be offered in a number of different ways: telephone calls, text messaging, online chat, email consultations, and visits conducted through videoconferencing programs. Telemedicine is not appropriate for every concern, such as a pet hit by a car; however, a number of common veterinary complaints can be addressed via telemedicine (e.g., flea allergies, minor limping, mild diarrhea). While it is impossible to perform a complete, comprehensive exam during a telemedicine appointment, in many cases your veterinarian can gather enough information to arrive at a reasonable diagnosis and start treatment. If your veterinarian determines that your pet requires in-person care, your veterinarian can help you determine when and where your pet should be seen and may be able to give you an idea of what to expect during the in-person veterinary visit.

  • This handout summarizes the differences between brand name and generic medications. Included is an explanation as to why both forms of medications exist, as well as things to watch out for when opting to use or request a generic medication. Cost savings for generic medications are also discussed.

  • Complete and accurate medical records are like a medical diary for your pet. The ability to review your pet’s medical history before the first appointment will allow your new veterinarian to provide exceptional care that is tailored and timely. You can request that your previous veterinary clinic send your pet's records to your new veterinarian.

  • Running a veterinary clinic has a lot of overhead and behind the scenes cost that many pet owners aren't aware of. Human healthcare is far more expensive and less efficient than you realize. Plan ahead and take preventive steps to help reduce treating costly problems.